Shipping & delivery
Delivery
How and when your coffee reaches you. Roasted to order, out the door fast — free over £25.
Where we ship
We currently ship to mainland UK only. We don’t ship internationally or to BFPO addresses yet. Some non-mainland areas (Scottish Highlands & Islands, Northern Ireland, Isle of Man and the Channel Islands) may take longer or carry a small surcharge — this is shown at checkout.
Free delivery
Free UK delivery on orders over £25 (or over 3kg). Under that, pick the service that suits — tracked from £2.25.
Options & cost
| Option | Speed | Cost |
|---|---|---|
| Royal Mail 2nd Class Tracked | Usually 2–4 working days | £2.25 |
| DPD Expresspaks (recommended) | Next working day · 1-hour slot | £2.25 |
| Royal Mail 1st Class Tracked | Usually 1–2 working days | £3.25 |
| DPD Next Working Day | Next working day · 1-hour slot | £4.00 |
| DPD Next Working Day — before 12:00 | Next working day, by noon | £7.70 |
| DPD Next Working Day — before 10:30 | Next working day, by 10:30 | £12.70 |
| Free UK delivery | Orders over £25 (or 3kg) | Free |
Roasted to order
Your coffee is roasted and bagged when you order, so it leaves us fresh rather than off a shelf. Orders placed before our daily cut-off are dispatched the next working day; orders placed at weekends or on bank holidays roast on the next working day.
Tracking
Your order is fully tracked — DPD services email and text a tracking link with a one-hour delivery window, and Royal Mail Tracked gives you tracking to the door. If something goes astray, get in touch and we’ll chase it down.
Something not right?
If your order arrives damaged or incorrect, see our returns & refunds page or contact us within 14 days and we’ll put it right.